Privacy Policy

Last updated: January 2026

Introduction

pu77 is committed to protecting the privacy and personal data of all users who access our online casino and sportsbook platform. This Privacy Policy sets out how pu77 collects, uses, stores, and safeguards your information when you use our website at pu77.ws. By accessing or using our services, you acknowledge that you have read and understood this policy.

This policy applies to all players registered on pu77, including users in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We handle all personal data with the highest standards of care and confidentiality, ensuring that your experience on our platform remains private, secure, and trustworthy.

Information We Collect

pu77 collects information necessary to provide you with a complete, safe, and personalised gaming experience. The categories of data we collect are described below.

Personal Identification Information

When you register an account with pu77, we collect the following personal details:

• Full name as per your national identity document
• Date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number
• Residential address (district and division within Bangladesh)
• Username and encrypted account password

Financial and Transaction Data

To process deposits and withdrawals through payment methods available in Bangladesh, we collect transaction-related data including:

• bKash, Nagad, Rocket, or Upay mobile wallet account numbers (stored in masked form)
• Transaction reference numbers and timestamps
• Deposit and withdrawal amounts in BDT (৳)
• Bank account details when applicable (Dutch-Bangla Bank, City Bank, BRAC Bank, Sonali Bank)

Technical and Usage Data

We automatically record certain technical data when you visit pu77.ws. This includes your IP address, browser type and version, device model and operating system, pages visited, time spent on each section, game session logs, and referral source. This data helps us maintain site performance, troubleshoot technical issues, and improve user experience for players across Bangladesh.

How We Use Your Information

pu77 uses the personal data we collect solely for legitimate purposes directly related to operating our platform. Specifically, your information is used to:

• Create and manage your pu77 account, verify your identity, and confirm you meet the 21+ age requirement
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard securely and accurately
• Provide personalised game recommendations including cricket betting, live casino, slots, and crash games
• Send you service notifications, account alerts, promotional offers (where you have consented), and responsible gaming reminders
• Conduct fraud prevention, anti-money laundering (AML) checks, and responsible gaming monitoring
• Resolve customer support queries, disputes, and technical issues reported by players

We do not use your data for automated profiling that produces legal or similarly significant effects without your explicit consent. All data processing activities at pu77 are governed by the principle of data minimisation — we collect only what is strictly necessary to deliver a reliable, secure service to players in Bangladesh.

Payment Data and Financial Security

pu77 processes all financial transactions for Bangladeshi players through trusted, locally recognised payment gateways. We understand the importance of financial privacy, especially when using mobile financial services that are deeply integrated into daily life in Bangladesh.

The following financial security standards are in place at pu77:

• Full card numbers and mobile wallet PINs are never stored on pu77 servers — only masked references are retained
• All payment pages and API connections are secured with end-to-end SSL/TLS encryption to prevent interception
• Suspicious transactions are flagged automatically and reviewed by our security team within 24 hours

Cookies and Tracking Technologies

pu77 uses cookies and similar tracking technologies to enhance the performance and usability of our platform. A cookie is a small data file placed on your device that enables the site to remember your preferences and session state across visits.

Essential Cookies

These cookies are required for the basic operation of the pu77 website. They maintain your login session, store your language preference, and ensure that the platform loads correctly on your device. Essential cookies cannot be disabled without impairing your ability to use the site.

Analytics and Performance Cookies

We use analytics cookies to understand how players navigate pu77 — which pages attract the most visits, which game categories are most popular, and where users typically exit the site. This data is aggregated and anonymised; it cannot be used to identify you personally.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on pu77.ws.

Sharing of Your Information

pu77 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your information only in the following limited circumstances:

• Payment processors and mobile financial service providers (bKash, Nagad, Rocket, Upay) strictly to complete your requested transactions
• Identity verification and KYC service partners who assist in confirming player eligibility and age compliance
• Law enforcement agencies or regulatory bodies when required by applicable law or a valid court order
• Fraud prevention and anti-money laundering screening services operating in Bangladesh

Any third-party service provider who handles your data on behalf of pu77 is bound by strict confidentiality agreements and is permitted to use your information solely for the specific purpose for which it was shared. We regularly audit our third-party partners to ensure compliance with our data protection standards.

Data Retention

pu77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected. Active player accounts retain data for the duration of the account's existence plus a minimum post-closure period required for financial record-keeping and compliance purposes. If you request account deletion, we will remove your personal information from our active systems within 30 days, subject to any legal obligations that require us to retain certain records longer.

Transaction records, game history logs, and KYC documentation may be retained for up to 5 years following account closure in accordance with applicable financial regulations. Anonymised and aggregated data that cannot be linked back to any individual may be retained indefinitely for analytical purposes.

Your Privacy Rights

pu77 respects your rights over your personal data. As a registered player, you are entitled to exercise the following rights at any time by contacting our support team:

• Right of Access — request a copy of the personal data we hold about you
• Right to Rectification — request correction of any inaccurate or incomplete personal data
• Right to Erasure — request deletion of your personal data where there is no legitimate reason for continued processing
• Right to Restriction — request that we limit the way we use your personal data in certain circumstances
• Right to Withdraw Consent — withdraw previously given consent for marketing communications at any time without penalty

To exercise any of the above rights, please contact our support team at [email protected]. We will respond to all verified data rights requests within 15 business days. We may need to confirm your identity before fulfilling your request to protect against unauthorised access to account data.

Security Measures

pu77 implements a comprehensive range of technical and operational security measures to protect your personal data from unauthorised access, accidental loss, disclosure, or destruction. Our platform uses industry-standard SSL (Secure Socket Layer) encryption for all data transmissions between your device and our servers. Sensitive data at rest is encrypted using AES-256 encryption, which is the same standard used by major financial institutions worldwide.

Access to personal data within pu77 is strictly role-based. Only authorised personnel with a verified business need may access identifiable player information, and all such access events are logged and audited. Our servers are hosted in a secure data centre environment with 24/7monitoring, physical access controls, and regular vulnerability assessments.

Children's Privacy

pu77 is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect or process personal data from anyone under the age of 21. If you are under 21, you are not permitted to register an account, access any games, or make any deposits or withdrawals on pu77.ws.

If pu77 discovers that personal data has been collected from a person under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete such information from our systems. Parents or guardians who believe their child may have created an account on pu77 should contact us immediately at [email protected] so we can investigate and act promptly.

Changes to This Privacy Policy

pu77 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates in our data practices, changes in applicable law, or improvements to our platform services. When material changes are made, we will notify registered players via email or a prominent notice on pu77.ws at least 7 days before the changes take effect.

Your continued use of pu77.ws after any changes to this policy have taken effect constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you remain informed about how we are protecting your personal information. The date at the top of this policy indicates when it was last revised.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pu77 handles your personal data, please do not hesitate to get in touch with our dedicated privacy support team. We are committed to responding to all enquiries promptly and transparently.

You may reach us by email at [email protected]. Our support team operates 24/7, including during Bangladeshi public holidays such as Eid, Victory Day (December 16), and Independence Day (March 26). We aim to resolve all privacy-related queries within 2 business days.